SHIPPING

Roots the Beginning Shipping Policy

Please Note: We ship all orders from Roots the Beginning 34 Clyde Street, Balclutha,  NEW ZEALAND. Please be advised, this is a business and all items are for sale at this location. We will endeavour to process orders as quickly as possible to avoid on-line customers missing out on items.

HOW MUCH DOES SHIPPING COST?

New Zealand & International Shipping: All costs are calculated at the checkout depending on your location.

HOW LONG WILL IT TAKE?

We aim to get your purchases out the door within 48hrs (excluding weekends and public holidays and sale periods) from there it’s as follows...

New Zealand

All New Zealand shipments generally take 1-5 working days from day of dispatch. All NZ orders must be signed for upon delivery. 

Rest of the world

Worldwide shipments generally take 5-14 working days depending on location.

HOW CAN I TRACK MY ORDER?

Easy, we'll send you an email as soon as your order ships with a link to tracking info.

WHERE DO YOU SHIP FROM?

Roots the Beginning 34 Clyde Street, Balclutha, NEW ZEALAND

SOME FINE PRINT ON DUTIES & TAXES

Any customs or import duties are charged once the parcel reaches its destination country and are to be paid for by the recipient of the order. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.